•Empty the Cup…Before you Fill it Up©
There is an invisible influence at every meeting you conduct or training you provide. It is the mental and emotional stuff that participants bring. Research says that when we give expression to this stuff, the working mind is free to be more effective. Employees often bring "full cups" to meetings which include past experiences, concerns, distractions, to-do lists, an important appointment later that day, a recent difficult conversation, a text message that is distracting them, a co-worker who was inconsiderate to them, etc. All or any of this may impact the success of your meeting, training, or gathering. This session will show you ways to Empty the Cup…Before you Fill it Up© (based on brain research and emotional intelligence theory).
•Reflective and Directive Coaching Skills
This coaching program will provide participants with the necessary tools to conduct reflective coaching conversations with all staff and stakeholders. Participants will become skilled in using the Dynamic Coaching Model through Theory, Modeling, Rehearsal, and Feedback. Using protocols for a reflective supervision dialogue, participants will be able to apply these conversation tools to providing meaningful feedback, setting priorities, and leading meetings. The skills will also apply to disciplinary conversations, collaboration, facilitation, mentoring, employee development, and succession planning. Participants will learn how to blend reflective and directive techniques to adjust to all levels of employee experience.
•Succeeding in Difficult Conversations
Many business situations challenge even the most experienced and skillful communicator. Whether you are facing a difficult conversation with a stakeholder, colleague or employee, how you handle these conversations can determine your success or failure. Take the skills learned in this course and start applying them immediately for the confidence and camaraderie that gets you the results you need to succeed.
Also taught at UCSD Rady School of Management as part of their open enrollment.
•Take this Job and…LOVE it! Tools to Thrive at Work
This keynote acknowledges the efforts of all employees and highlights the importance of the work they do each day! Participants leave with renewed hope and motivation to continue their mission. The keynote centers on the role of realistic optimism and success principles. Using humor, research, and several practical models, participants will leave with simple and effective tools to increase their resilience and continue their important work. Have fun and leave energized!
•The Art and Science of Emotional Intelligence
Do you think emotions don’t belong in the workplace? Whether we want them there or not, emotions play a principal role in our workplace satisfaction. The primary reason employees leave a company is because of the relationship with their boss. This Emotional Intelligence course focuses on both the art and science of emotional intelligence. Participants will learn the latest research and scientific advances in the area, as well as, practice techniques to engage in active listening, connect to their own emotions, and de-stress before a big event. The course combines theory with practice, empowering participants to take the skills learned in the course and apply them immediately to the real world.
Also taught at UCSD Rady School of Management as part of their open enrollment.
•Mindful Leadership
This interactive training will explore effective mindfulness leadership principles and participation strategies to use in groups. Decision-making models will be examined and discussed. Participants will learn dynamics of high performing groups, hidden factors of adult motivation, steps to problem solving, common models of decision-making, understanding decision fatigue, shifting from facilitator to participant in a group, communication/conflict styles, and norms for collaboration.